The team was very welcoming and understanding of my work schedule and went above and beyond to accommodate me. The updates both via text message and Hector were very comforting and kept me at ease. I would definitely recommend Pacific Elite to friends and family!
The staff did an excellent job on my car and their service was exceptional from the moment I first got there to when I picked up my car. They updated via text every step of the process. They were also generous enough to help me fix the damage that was not caused by the accident, at no cost. I truly appreciate that. Thank you Pacific Elite Collision for your wonderful wonderful customer service.
Everyone was very polite, helpful and knowledgable. The lines of communication were very professional, I was constantly informed of any new developments. My car looks great. I’m very satisfied. Thank you Jesse and the Pacific Elite crew.
Pacific Elite made sure I was up to date with all the work being done to my car. The work was done in a timely manner and Robert was very professional about anything I asked.
The service I got was top class. Carlos and the other staff were awesome. I got constant updates about the status of my car and the result of the repairs were better than what I expected.
This business is run like a well oiled machine. I am so impressed with the quality of the work as well as the impeccable customer service I received. The front desk staff were friendly, as was my in-house GEICO adjuster, but the cream of the crop was Mike, your employee who guided me through the entire process. I got a call every business day at 5:00 from Mike, with an update on progress and time to completion of the work. He was so friendly, patient, explained everything thoroughly, and answered any questions I had. My car was actually done a day ahead of schedule, came out looking just like new, and was super clean inside and out, which was a pleasant surprise. All in all, I had an awesome experience with your company and will be recommending them to anyone who needs body work done on their vehicle. Thank you Pacific Elite!!!.